All standard watches will be shipped within 2 business days. Pre-orders will be shipped around the date listed on the product page, but is subject to change based on manufacturing. Business days are defined as Monday through Friday excluding holidays in the USA.
All orders delivered domestically will use USPS Priority Mail. We do not use any other domestic shipping services at this time.
We currently use two services, UPS and DHL depending on the country. At the moment we do not take specific requests with regards to delivery service. We need to schedule pickups for DHL Express shipping and tend to schedule these twice a week. Once earlier in the week, and once later in the week, depending on schedule.
Import duties and local taxes are NOT included in the quoted price of goods being delivered to any location. You will be responsible for paying any and all import duties and local taxes including any administration charges upon receipt. You will also be responsible for clearance of the items by providing all necessary information to the customs if they require it. We are not responsible for any issues caused by the customs of your country. If a package sent to you is returned back to us through no fault of ours (i.e. you did not collect the package), all shipping and return costs will be charged to you.
We will not be responsible and will not accept request for refunds or re-sending of items if parcels are delayed, held by, confiscated by your country’s authority (e.g. Customs, Government, etc) or Postal Service.